Purchase Terms and Refund Policy
30 Days Money Back Guarantee
All our paid plugins come with a 30 Days Money Back Guarantee. We have a set of rules to consider for the renewal though:
1. Applicable Products
Plugins that any customer pays for is applicable for a refund. More precisely the ones that have any monetary value attached therein should be eligible.
Each product should be eligible separately.
2. Timeline for Refund
The refund will be only applicable to the first 30 days of the first subscription. It will not be applicable to a renewed subscription.
3. Reason for Refund
We try to ensure the best quality and runtime experience for our plugins. But every installation is different, so you may have some difficulties in rare cases. We have a Support System for our customers so that you can let us know the reason behind your refund request.
Please note, that according to our Terms, refunds will not be granted if you simply decide not to use the purchased products. We expect you to show what is wrong and why you don’t want to use it. We will try our best to solve it. It is suggested that you think carefully before you are purchasing and why.
- We may consider a refund on these situations:
- If the product you purchased is not functioning at all.
- If we fail to respond to your support request in 48 hours (business days only) for the initial response.
- If the main product description does not match what it actually offers.
4. Who should apply
Only the rightful owner of the plugin can apply for the refund. Our plugins are not allowed for resale and we will not allow any third party for the refund.
5. Assistance to Support
When you contact through the Support System, it is your responsibility to assist us to solve the problem you have, including but not limited to: providing helpful information, or temporary logins to access the website or dashboards.
6. Feature Request or Customization
Our product offers don’t include any feature enhancements or custom work and not applicable for a refund on denial. You will have to contact us separately for the task, here on this link: https://www.79mplus.com/get-an-estimate/
7. Final Decision
79mplus Trust holds the right to reach a verdict about the refund request. 79mplus Trust or its product is not responsible for any damage caused.
8. Other Usual Terms
It should be also noted that we would follow our Terms and Conditions carefully when considering a refund. 79mplus Trust reserves the right to change price, product features or license agreements without prior notice.